Privacy Policy

This Policy applies to anyone who communicates or interacts with us, regardless of the method used, whether you are a customer or someone using our platforms or services. Our employees and individuals responding to our job postings are subject to a separate privacy policy.

Personal information refers to any information about an individual that allows them to be identified, either on its own or when combined with other data. This may include, for example, your name, email addresses, contact details, and any similar information provided to Alimentation Dynamic Inc. Such information is not considered personal information when it is aggregated and cannot be associated with an identifiable individual.

Employees
We may disclose user data to any member of our organization who reasonably needs access to it to fulfill the purposes outlined in this Policy.

Third Parties
We may share user data with the following third party:

• Marketing agency

We may share user data with third parties for the following purpose:

• Clicked links

Third parties will not be able to access user data beyond what is reasonably necessary to achieve the stated purpose.

Other Disclosures
We are committed to not selling or sharing your data with other third parties, except in the following cases:

• If required by law
• If required for any legal proceeding
• To establish or protect our legal rights
• To buyers or potential buyers of this company, in the event that we seek to sell the business

If you follow hyperlinks from our site to another site, please note that we are not responsible for and have no control over their privacy policies and practices.

Sources of Personal Information
We collect personal information about you from:

• You – When you provide this information directly, and
  when personal information about you is automatically collected as part of your use of our services.
• Third parties – When they provide us with personal information about you. Third parties who share your personal information with us include:
  Service providers. For example, we may use service providers to analyze how you interact and engage with our website or services, or third parties may help us provide you with customer support.

Personal Information You Voluntarily Provide
When you visit our website, participate in a contest, promotion, or survey, create an account on the website, or use our services, you may be asked to voluntarily provide certain personal information (such as your name, email address, mailing address, and phone number) so that we can more easily communicate with you and offer the services you wish to obtain.

Personal Information Automatically Collected
Cookies – When you access the website, we use a browser feature called a “cookie” to automatically collect certain non-identifiable information about users, such as the Internet Protocol (IP) address identifying the computer, the IP address of the Internet service provider, the name and version of the web browser, the date and time of access to the website, the Internet address from which the user directly accessed the website, the operating system used, the sections of the website visited, the web pages read and images viewed, and the documents displayed on or downloaded from the website. A cookie is a small text file containing a unique identification number that identifies the visitor’s browser (but not necessarily the visitor) to our computers each time someone visits our website.

We use cookies to operate our website and services and to analyze how our site and services are used. They also help us better understand your interests and provide a more personalized online experience. You can reset your browser to be notified when you receive a cookie or to refuse cookies. However, if you refuse cookies, some features of our website may not function properly.

By using our website, you acknowledge that we use essential cookies and consent to the use of non-essential cookies.

Alimentation Dynamic Inc. uses the personal information collected about you for the following purposes:

• To respond to or follow up on online service requests, questions, or comments you send us;
• To personalize and enhance your experience on our website;
• To perform analyses and generate statistics about our audience, our clientele, and the use of our services, in order to better understand our customers’ interests and preferences;
• To conduct user data analysis in an aggregated and anonymous manner;
• To detect security incidents and protect against malicious, deceptive, fraudulent, or illegal activities;
• To take any other action for which personal information was collected;
• For other purposes described in this Policy or permitted by law.

Tracking Information – Alimentation Dynamic Inc. may use non-identifiable information about its users to create general tracking reports regarding the demographic characteristics of users of the website or our services. This non-identifiable information is used for system and website administration, to better understand your interests, and to improve the website.

Electronic Communications – If you provide your email address, Alimentation Dynamic Inc. may occasionally send you commercial electronic messages by email, such as to inform you of promotions, important updates, or to offer you a new service or product, including those offered by entities within the same group of companies.

Targeted Advertising – By using cookies and web beacons, Alimentation Dynamic Inc. is able to deliver advertising that better suits your needs, as it is tailored to your interests. When you visit our website, cookies and beacons indicate which pages interest you. As a result, we can later display advertising that matches your interests. These technologies do not contain any personal or financial information that would allow you to be identified. They may contain a unique identifier necessary for retargeting. When you click on one of these ads, Alimentation Dynamic Inc. may also track the campaign’s response rate.

We cannot disclose the personal information in the file we hold about you to any third party, unless you consent in writing or the law requires it (for example, in the case of an investigation by law enforcement officers). We may share the personal information in the file we hold about you with a third party if this disclosure is made for the same purposes.
Sending personal information about you outside of Alimentation Dynamic Inc. is done in a way that ensures confidentiality, even if you are the recipient.

Disclosures to our service providers – We may also share your information with third-party vendors, consultants, and other service providers we employ to perform tasks or provide services on our behalf. These entities include, among others, our payment processing providers, website analytics companies (e.g., Google Analytics), business intelligence service providers, messaging service providers (e.g., Mailchimp), and advertising partners.

Disclosure to government agencies – We may disclose personal information about you to government agencies authorized by law to obtain such information, or when Alimentation Dynamic Inc. reasonable grounds to believe that this information may be useful in an investigation into illegal activity, or to comply with a subpoena, arrest warrant, or court order, or a request from a competent person or body requiring the production of information, or to comply with court rules regarding the production of records or information, or to protect the rights and property of Alimentation Dynamic Inc.

Business transaction – If Alimentation Dynamic Inc. undergoes a merger or any other restructuring, it may disclose your personal information to the organization resulting from that merger or restructuring.

Storage – The personal information we hold about you is recorded in an electronic file intended to allow you to benefit from the services offered by Alimentation Dynamic Inc. and complementary services.

Security – We take and apply the necessary and appropriate security measures to ensure the confidentiality of the personal information in our possession, protecting it against loss, destruction, theft, as well as unauthorized access, disclosure, reproduction, use, and modification. Personal information contained in the files is therefore only accessible to individuals who need to know it in the course of their duties and who consult it only when necessary.

However, due to the nature of the internet and the technologies involved, the risks associated with security and confidentiality cannot be entirely eliminated, and Alimentation Dynamic Inc. cannot guarantee that your personal information will not be disclosed in ways that violate this Policy.

Where possible, we ensure that the personal information contained in the file we hold about you is up to date before using it to make decisions that affect you.

Right of access, correction, and deletion

By contacting Alimentation Dynamic Inc. at stephanie@tgvd.ca, you can:

• Request access to your personal information and obtain details about the collection, use, and disclosure of this information by Alimentation Dynamic Inc.;
• Request modifications or updates to your personal information; and
• Request the deletion of your personal information.
• Subject to certain legal exceptions, you will be able to obtain reasonable access to the personal information we hold about you and have the right to challenge the relevance and accuracy of this information and request corrections when necessary. You can help Alimentation Dynamic Inc. maintain the accuracy of the information about you by notifying us of any necessary changes.
• When you request the deletion of your personal information, the request will be processed in accordance with applicable laws. Please note that Alimentation Dynamic Inc. may still retain certain of your personal information to comply with legal and regulatory obligations or if it is still needed for the purposes for which the company collected it.

By contacting Stéphanie Toupin at stephanie@tgvd.ca, you can withdraw or modify your consent for the use and disclosure of your personal information or refuse participation in certain uses and disclosures, subject to legal or contractual restrictions. If you refuse to provide us with your personal information or grant the necessary consents regarding it, we may be unable to conduct business with you or provide the requested services.

Electronic communications – At any time, you can request to remove your name from our promotional or marketing email distribution lists by unsubscribing from our email communications.

Cookies – You can block the use of cookies by enabling the appropriate setting in your browser.

We retain your personal information for as long as we have a legitimate need to do so. Even if you have stopped doing business with us, we must retain certain information because, among other reasons, the law requires it. When this information is no longer needed, it is destroyed. As part of the information destruction process, we follow strict guidelines and ensure that unauthorized individuals do not have access to it.

A cookie is a small file stored on a user’s hard drive by the website. Its purpose is to collect data about the user’s browsing habits.

We use the following types of cookies on our site:

• Functional Cookies
  • We use them to remember any selections you make on our site so they are saved for your future visits.
• Analytical Cookies
  • These allow us to improve the design and functionality of our site by collecting data on the content you access and engage with while using our site.
• Targeting Cookies
  • These cookies collect data on how you use the site and your preferences. This allows us to make the information you encounter on our site more promotional and targeted to you.

You can choose to be notified each time a cookie is transmitted. You can also choose to disable cookies entirely in your web browser, but this may reduce the quality of your user experience.

We may make changes or additions to this Policy at any time, and we encourage you to review it periodically. If we make changes to this Policy, we will notify you by updating the effective date of this Policy at the top of the page.

If you have any questions, concerns, or complaints regarding the protection of your personal information or our practices in this regard, you can contact the person responsible for personal information protection within our company:

Stéphanie Toupin
stephanie@tgvd.ca
450-963-8335, ext. 303
565 Fernand Poitras Street, Terrebonne, J6Y 1Y5